Last Updated: July 19, 2026
Welcome to tivastream.com (“Website,” “we,” “our,” or “us”).
By accessing our website, purchasing a subscription, or using any of our services, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use our website or services.
1. Services
We provide subscription-based digital streaming service that allow customers to access television content through compatible devices and applications over an internet connection.
Service features, subscription durations, and pricing are described on the relevant product pages.
2. Eligibility
You must be at least 18 years old, or have permission from a parent or legal guardian, to purchase or use our services.
3. Orders and Payments
By placing an order, you confirm that:
- The information you provide is accurate and complete.
- You are authorized to use the selected payment method.
- Payment must be completed before activation.
- We reserve the right to refuse or cancel any order in cases of suspected fraud, abuse, or incorrect pricing.
4. Subscription Activation
Most subscriptions are activated shortly after payment confirmation.
Activation times may vary depending on system workload or technical verification.
5. Customer Responsibilities
You agree to:
- Keep your account information secure.
- Use the service only for personal and lawful purposes.
- Maintain a stable internet connection.
- Use compatible hardware and software.
You are responsible for your own internet service, network configuration, and device compatibility.
6. Supported Devices
Our service supports compatible with digital streaming service applications and devices, including Smart TVs, Android TV, Google TV, Amazon Fire TV, Android devices, iPhone, iPad, Windows, macOS, and other supported digital streaming service platforms.
Compatibility may vary depending on the application or device used.
7. Acceptable Use
You agree not to:
- Share, resell, or redistribute your subscription.
- Share your account credentials with unauthorized users.
- Attempt to bypass technical restrictions.
- Use the service for illegal activities.
- Copy, modify, reverse engineer, or exploit any part of our website or services.
Violation of these Terms may result in immediate suspension or permanent termination without refund.
8. Service Availability
While we strive to provide reliable service, uninterrupted availability cannot be guaranteed.
Temporary interruptions may occur due to:
- Scheduled maintenance
- Network congestion
- Internet service provider issues
- Device-related problems
- Technical upgrades
- Circumstances beyond our reasonable control
We will make reasonable efforts to restore service as quickly as possible.
9. Internet Connection
Streaming quality depends on your internet connection, local network, device performance, and other technical factors beyond our control.
We are not responsible for interruptions caused by your internet provider, Wi-Fi quality, firewall settings, VPN configuration, or device limitations.
10. Free Trial or Test Access
If a free trial, demo, or test access is provided before purchase, completing your purchase confirms that you have evaluated the service and determined that it meets your expectations.
Requests for refunds based on channel availability, personal preferences, device compatibility, internet quality, or streaming performance after activation will generally not be accepted.
11. Refund Policy
Refund requests are governed by our Refund Policy.
By completing a purchase, you acknowledge that you have read and accepted our Refund Policy before placing your order.
12. Intellectual Property
All website content, including text, graphics, logos, designs, software, and other materials, is the property of [Your Website Name] or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, or distributed without prior written permission.
13. Limitation of Liability
To the fullest extent permitted by applicable law, tivastream.com shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services.
Our total liability shall not exceed the amount paid for the applicable subscription.
14. Account Suspension or Termination
We reserve the right to suspend or terminate access to our services without prior notice if:
- These Terms are violated.
- Fraudulent or abusive activity is detected.
- Payment disputes or unauthorized transactions occur.
- The service is used in a manner that threatens system security or stability.
15. Privacy
Your personal information is processed in accordance with our Privacy Policy.
By using our website, you consent to the collection and processing of information as described in that policy.
16. Changes to These Terms
We may update these Terms of Service at any time.
Updated versions will be published on this page with a revised “Last Updated” date.
Your continued use of the website after any changes constitutes acceptance of the updated Terms.
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which our business operates.
18. Contact Information
If you have any questions regarding these Terms of Service, please contact us.
Email: contact@tivastream.com
Website: tivastream.com
